Customer Service Supervisor

Under the supervision of the Spa Director, you will supervise the team of SAC Agents and Team Leaders and ensure the smooth running of the service's operations (time management, payroll, respect and improvement of processes, etc.). You will ensure to provide a memorable experience for customers while guiding them through our product line. You will act in collaboration with other departments to achieve business objectives, all in accordance with operating policies and procedures.

Massage Therapists

You will provide massage therapy treatments according to Förena standards. You will welcome the client, review the health form, perform a treatment according to the technique requested and the client’s needs, accompany the client to the reception and replace the room for the next service.

You are a registered massage therapist and a member of a recognized professional association with a minimum of 400 hours training. Variable availabilities are required including evenings and weekends. Bilingualism required. Salaried or self-employed status

Several positions available.

Estheticians

You will provide beauty care for the face, body and nails according to Förena standards. You will promote to clients our SKYSPA services as well as beauty products used according to the needs of the clients.

You have completed a High school diploma (DEP) in aesthetics, combined with experience, and are recognized for your excellent customer service skills. Variable availability are required including evenings and weekends. Bilingualism required.

Several positions available.

Customer Service Agents / full time

As a first contact (on site or by the phone), you will offer to our customers a warm, attentive and efficient assistance and guide them in their shopping care, hospitality and site visit. You will explain and promote our product offers and services, will use the computer and telephone system for the reservations and purchases.

You have experience in customer service, are bilingual both orally and in writing, demonstrate excellent communication skills and are naturally dedicated and smiling. Variable availability including evenings and weekends required, as well as bilingualism.

Cleaning clerk / full time and part time

You will ensure exemplary cleanliness of the premises (internal and external installation): bathrooms, showers, garbage cans, windows, floors…

Depending on your shift, you will assure the site opening or closing - start or close Sauna heating, whirlpools, lights, and ensure that everything is clean in anticipation of the arrival of customers.

You will collaborate with your colleagues from other departments for mutual support and a smooth customer experience.

You have a relatively good physical capacity, are discreet and punctual.

Variable availability including evenings and weekends.

Welcome to new citizens and semi-retirees!

Waiter

You will welcome the customers and make them feel at home throughout the entire service. You will take orders at tables and serve the customers drinks and food. You will communicate with the bartender and the kitchen staff to insure cohesion in every part of the service experience. You will adjust your service to the customer’s needs and insure the continuity of Förena’s experience.  

You have relevant experience in service, take pride in the service you provide, demonstrate excellent communication skills and are naturally dedicated and smiling. Advanced wine and spirits knowledge is a plus. Requires variable availability including evenings and weekends required, as well as bilingualism.

Cook / full time and part time

You will prepare the food orders following the recipes provided by the company, adapting to the customer’s special needs when required. You will be responsible of keeping the food preparation areas clean, as determined by law and company, at all times. You will assist the other cooks during the food assembly process and insure reasonable delays for meal preparation are kept at all times.

You have 1 year of relevant experience in the kitchen, you are dedicated, punctual and have a good team spirit. You are a detail-oriented person with a good attitude at work. Variable availability, including evenings and weekends. 

• Full time / part time
• Availability evenings and weekends

Dishwasher (part time and full time)

You will ensure the proper cleaning and storing of the dishes and cutlery used during the service as well as maintaining the kitchen equipment clean and hygienic.  You will clean the kitchen and annexes and ensure the removal of garbage throughout the day. When there are no dishes to clean, you will help the kitchen in small preparations such as washing, peeling or cutting ingredients. 

You are dedicated, punctual and have a good team spirit. You are a detail-oriented person, with a good attitude at work. Requires variable availability, including evenings and weekends.

Shucker / Part time

The shucker opens the oysters, prepares the different shellfish, sets up the seafood platters and other preparations. He/she must have strength, skill and speed of execution. Opening and cutting techniques an asset.

*Part time position (10 hours/week)