Customer Service Agents / full time

As a first contact (on site or by the phone), you will offer to our customers a warm, attentive and efficient assistance and guide them in their shopping care, hospitality and site visit. You will explain and promote our product offers and services, will use the computer and telephone system for the reservations and purchases.

You have experience in customer service, are bilingual both orally and in writing, demonstrate excellent communication skills and are naturally dedicated and smiling. Variable availability including evenings and weekends required, as well as bilingualism.

Massage Therapists

You will provide massage therapy treatments according to Förena standards. You will welcome the client, review the health form, perform a treatment according to the technique requested and the client’s needs, accompany the client to the reception and replace the room for the next service.

You are a registered massage therapist and a member of a recognized professional association with a minimum of 400 hours training. Variable availabilities are required including evenings and weekends. Bilingualism required. Salaried or self-employed status

Several positions available.

Estheticians

You will provide beauty care for the face, body and nails according to Förena standards. You will promote to clients our SKYSPA services as well as beauty products used according to the needs of the clients.

You have completed a High school diploma (DEP) in aesthetics, combined with experience, and are recognized for your excellent customer service skills. Variable availability are required including evenings and weekends. Bilingualism required.

Several positions available.

Site Agents

You will ensure an exemplary cleanliness of the indoor and outdoor locations and facilities of the site. You will perform water tests and use products to rebalance the basins if required. You will tour the site to ensure that clients comply with the guidelines while promoting a respectful and courteous customer approach. You will perform site closures (depending on your schedule) and work closely with your colleagues from other departments for mutual support and fluidity of the customer experience at all time.

You have a good physical capacity, are dynamic and discreet, rigorous and punctual, you know how to show initiative while respecting the procedures in force. Variable availability including evenings and weekends are required as well as Bilingualism.

Several positions available.

Customer service team Leaders

Under the supervision of the Customer Service Supervisor, you will lead and motivate the Agents who work with you on your shift. You will also help your supervisor in some tasks and projects. You will greet guests at the spa reception desk and on the phone, take reservations and inform them about the services offered.

You have experience in customer service and natural team leadership skills, are bilingual and smile naturally. Variable availability including evenings and weekends required (on a full time basis) as well as bilingualism.

Some positions available.

Bartender

You will welcome the customers and make them feel at home throughout the entire service. You will take orders at the bar and serve the bar customers drinks and food as well as prepare the cocktails and other drinks ordered on the floor while keeping your work environment clean. You will adjust your service to the customer’s needs and insure the continuity of Förena’s experience.

You have relevant experience in bartending and service, take pride in the service you provide, demonstrate excellent communication skills and are naturally dedicated and smiling. Advanced wine and spirits knowledge is a plus. Requires variable availability including evenings and weekends required, as well as bilingualism.

Waiter

You will welcome the customers and make them feel at home throughout the entire service. You will take orders at tables and serve the customers drinks and food. You will communicate with the bartender and the kitchen staff to insure cohesion in every part of the service experience. You will adjust your service to the customer’s needs and insure the continuity of Förena’s experience.  

You have relevant experience in service, take pride in the service you provide, demonstrate excellent communication skills and are naturally dedicated and smiling. Advanced wine and spirits knowledge is a plus. Requires variable availability including evenings and weekends required, as well as bilingualism.

Cook

You will prepare the food orders following the recipes provided by the company, adapting to the customer’s special needs when required. You will be responsible of keeping the food preparation areas clean, as determined by law and company, at all times. You will assist the other cooks during the food assembly process and insure reasonable delays for meal preparation are kept at all times.

You have at least 2 years of relevant kitchen staff experience, are dedicated, punctual and have good teamwork skills. You are a detail oriented person with a good attitude at work. Requires variable availability including evenings and weekends. 

Kitchen assistant

You will prepare the food orders following the recipes provided by the company, adapting to the customer’s special needs when required. You will be responsible of keeping the food preparation areas clean, as determined by law and company, at all times. You will assist the other cooks during the food assembly process and insure reasonable delays for meal preparation are kept at all times.

You have some relevant kitchen staff experience, are dedicated, punctual and have good teamwork skills. You are a detail oriented person with a good attitude at work. Requires variable availability including evenings and weekends.

Dishwasher

You will ensure the proper cleaning and storing of the dishes and cutlery used during the service as well as maintaining the kitchen equipment clean and hygienic.  You will clean the kitchen and annexes and ensure the removal of garbage throughout the day. When there are no dishes to clean, you will help the kitchen in small preparations such as washing, peeling or cutting ingredients. 

You are dedicated, punctual and have a good team spirit. You are a detail-oriented person, with a good attitude at work. Requires variable availability, including evenings and weekends.