Terms and Conditions

WHAT YOU NEED TO KNOW

A swimsuit and sandals are obligatory in the spa. Shampoo, soap and hair dryers are available in the locker rooms. Bathrobe rental is included. The minimum age required to access spa facilities is 16. The minimum age for massage services and treatments is 18. The thermal experience is not recommended for pregnant women, anyone with heart or respiratory problems, or anyone suffering from high blood pressure or diabetes. The advice of a doctor is strongly recommended. Drinking alcohol is not recommended before the thermal experience. Lunches, glass containers and cameras are not allowed. Smoking in or around the spa is prohibited. We offer all of our guests the chance to relax in a calm, inviting environment. At all time on site, please speak softly in the identified areas.

Wayspa cards are not accepted as a form of payment. 

TERMS AND CONDITIONS FOR ONLINE PURCHASES

Prices are in canadian dollars, do not include taxes and are subject to change without notice. Online purchases from our boutique are non- refundable, non-exchangeable, and cannot be exchanged for cash. We cannot be held responsible for online purchases delayed by canada post.

TERMS AND CONDITIONS FOR GIFT CARDS

Activating the gift card confirms your acceptance of our terms of use. The gift card is accepted as a form of payment for services, products and packages offered at FÖRENA. The total amount of your purchases is deducted from the balance on the card. It is not refundable, has no monetary value, and cannot be replaced in the event of damage, loss or theft.

HORAIRE DES FÊTES

December 20th - 7 PM to 11 PM 

Decembre 24th - 9 AM to 5 PM
Decembre 25th - Closed
December 26th to 30th - 9 AM to 11 PM 
December 31st - 9 AM to 9 PM
January 1st - Closed